01
Fragmented operations
Catalog, widgets, box office, and the gate live in different tools, so staff work from conflicting numbers.
The ticketing platform that sells the seats for you
Every seat sold
Catalog, bookings, widgets, POS, and the gate in one workspace. You keep the customer data.
/dashboard
Dashboard
Workspace · Main Supplier
Orders today
24
CONFIRMED + PENDING
Revenue
EGP 18,400
Remaining capacity
312
Products
9
Session load · next 7 days
Built for organisers who sell seats
Multi-supplier workspaces
One tenant can operate many suppliers, each with its own catalog and payouts.
Role-based team access
Owner, Admin, Manager, Staff, and Gate roles, with optional supplier scoping.
Checkout that holds inventory
Timed holds protect capacity until payment confirms or the hold expires.
Payments for local and card rails
Stripe Connect, Paymob, and Fawry adapters sit behind one checkout flow.
The problem
Ticketing gets harder as the operation grows
Most teams did not choose a stack of disconnected tools. They inherited a website form, a spreadsheet for capacity, a separate door app, and a payment link that does not talk to any of them.
02
Manual booking work
Holds, deposits, extras, and partner bookings are handled by hand, which slows the desk and invites mistakes.
03
Limited visibility
It is hard to see remaining capacity, today’s orders, redeem rates, and payouts in one place.
04
Awkward guest journeys
Customers bounce between a website form, a payment link, and a PDF ticket that the gate cannot trust.
The platform
One platform. Your entire ticketing operation.
Ticketing Experts centralizes the workflow a ticketing business actually runs: what you sell, what is left, who booked, who paid, and who got in.
01
Products
Events, packages, merchandise, and extras
02
Inventory
Sessions, allotments, and timed holds
03
Ticketing
Categories, combinations, and QR issuance
04
Bookings
Widgets, POS, deposits, and refunds
05
Customers
Profiles, notes, and order history
06
Operations
Gate devices, team roles, and suppliers
07
Reports
Revenue, scans, and CSV exports
Capabilities
The modules you already run — connected
These are the supplier workspace screens Ticketing Experts actually ships. Nothing here is a concept deck.
Define ticket types, audience prices, party size, and combination rules, then issue signed QR tickets after payment.
- Ticket types with capacity, party size, and base price
- Audience pricing such as local vs visitor categories
- Combination rules (for example a child ticket requiring an adult)
- Signed QR tickets with an 18-hour JWT, verified online or from a device manifest
/dashboard
Ticket types
Standard
Capacity 120 · party 1
EGP 350
VIP
Capacity 24 · party 1
EGP 890
Child
Requires adult combination
EGP 180
Product
See the supplier workspace
These views follow the real supplier workspace: dashboard KPIs, products, orders, customers, reports, widgets, and gate devices.
/dashboard
Dashboard
Workspace · Main Supplier
Orders today
24
CONFIRMED + PENDING
Revenue
EGP 18,400
Remaining capacity
312
Products
9
Session load · next 7 days
Onboarding
How it works
The path matches the product: register, land in a provisioned workspace, add a product, then sell and scan.
01
Create your account
Register with your work email. Confirm the address, then sign in. There is no separate sales tenant to wait for.
02
Your workspace is provisioned
On first sign-in, Ticketing Experts creates a tenant workspace, a default supplier, and an Owner membership for you.
03
Add products and tickets
Create a product, configure ticket types, availability, and rates, then connect a payment provider in Settings.
04
Sell across channels
Publish a widget, take POS orders, register gate devices, and invite staff with the right role.
05
Operate and grow
Watch remaining capacity, refunds, scans, and payouts from one supplier workspace — add more suppliers when you need them.
Who it's for
Who is Ticketing Experts for?
If you sell timed entry, tours, shows, or attraction tickets — and you need inventory, payments, and a gate — this workspace is built for that job.
Use cases
What teams do in Ticketing Experts
Each path maps to a module that already exists in the supplier workspace.
Outcomes
What changes when operations share one system
These are operational outcomes of a connected catalog, checkout, gate, and reports — not invented ROI percentages.
Fewer tools to operate
Catalog, checkout, POS, gate, customers, and reports sit in one supplier workspace instead of a chain of apps.
Clearer view of the day
The dashboard and reports read confirmed orders, remaining capacity, and scan activity from the same database.
Tighter guest path
A widget on your site can hold inventory, take payment, and email a QR the gate can verify.
Room to add brands
Start with one supplier. Add more when you need separate catalogs and payouts without a new product.
Why Ticketing Experts
Why Ticketing Experts?
A side-by-side of the usual ticketing stack versus a connected supplier workspace.
| Traditional workflow | Ticketing Experts |
|---|---|
| Website, box office, and gate in separate tools | One workspace for catalog, POS, widgets, and scanning |
| Manual holds over email or WhatsApp | Timed inventory holds in checkout, across every channel |
| One payment account for every brand | Per-supplier Stripe Connect payouts under one tenant |
| Partners oversell from a static allotment | Reseller API keys book live sessions against a credit limit |
| Screenshots at the door | Signed QR tickets, device logs, and redeem status |
| Month-end spreadsheets for sales and scans | Dashboard KPIs, reports, and CSV export when you need them |
Industries
Where Ticketing Experts has a real fit
The product is a ticketing operations platform. These industries match how it is actually used: timed inventory, payments, partners, and a gate.
Integrations
Connected where the product already is
Only providers that are wired in the application. PayPal, Adyen, and calendar apps appear as coming soon in settings and are not listed here as live.
Stripe Connect
Card checkout and per-supplier Express payouts
Onboard a supplier, create payment intents on the connected account, and take the platform application fee on capture.
Paymob
Local card acquiring when the adapter is configured
Intention API plus webhook HMAC verification, behind the same payment provider interface as Stripe.
Fawry
Fawry charge and callback when credentials are set
Charge and callback adapters on the same checkout confirm path as other providers.
Resend
Transactional email
Account confirmation, team invites, ticket QR emails, and refund notices.
Supabase
Authentication, Postgres, and media storage
Email/password sessions, tenant data, and asset uploads to Storage.
Widget pixels
Your analytics on the booking widget
Optional Google Analytics, Google Tag Manager, and Meta pixel IDs on each published widget.
Security
Controls that exist in the product today
We describe authentication, roles, isolation, and ticket signing as implemented. We do not claim SOC 2, ISO 27001, PCI, or HIPAA certifications.
Authentication
Supabase Auth with httpOnly session cookies. Production requires HTTPS on the app URL.
Authorization
Membership roles gate navigation and server actions. Gate staff can be limited to devices and the scanner.
Tenant isolation
Queries are scoped by tenant (and usually supplier). Postgres RLS policies add a second layer on tenant-owned tables.
Ticket integrity
QR payloads are HS256 JWTs signed with a server secret. Devices can verify authenticity offline.
Public API hygiene
Optional Upstash rate limits on checkout and voucher routes. CORS and embed origin allowlists.
Partner credentials
Reseller and channel API keys are stored hashed. Invites expire after seven days.
FAQ
Questions companies actually ask
Answers reflect the live application — signup, roles, payments, and what you can manage.
Ticketing Experts is a multi-tenant, multi-supplier ticketing platform. Organizers run a workspace where they manage products, inventory, bookings, customers, widgets, POS, and QR gate scanning.
It is built for ticket suppliers, tourism businesses, attractions, venues, experience operators, hospitality desks, and teams that resell inventory through partners.
Products and sessions, ticket types and seat maps, orders and refunds, customers, widgets and channels, discounts and vouchers, merchandise and packages, resellers, gate devices, POS, reports, and supplier settings.
Create an account, confirm your email, and sign in. A workspace, default supplier, and Owner membership are provisioned automatically. You can add a product next.
Yes. Owners and admins invite teammates by email. Roles are Owner, Admin, Manager, Staff, and Gate. Access can be limited to specific suppliers.
Yes. Catalog, operations, and gate access are separated by membership role. A Gate user is scoped to scanning; staff do not see the reseller module.
You can create a workspace from Get Started Free. Commercial terms and the platform fee on payments are set in your agreement with Digital Experts — there is no self-serve price list in the product today.
Stripe Connect is the primary card and payout path. Paymob and Fawry adapters are available when those credentials are configured. PayPal, Adyen, and Spreedly are listed as coming soon in settings and are not live.
Use Book a Demo or Contact. You can also email support@digitalexperts.ae.
Fill the room from one workspace
Every seat sold
Start with Ticketing Experts. Catalog, bookings, payments, POS, and the gate stay together.